How to Create Your Login
To get started, click here. Enter your email and select your CU before clicking Next. At that point, (eTrain-CU.com) eTrain@etrain-cu.com will immediately email you with a link to activate your set up. Once you click on that link a window will open and display your unique username and password. PLEASE MAKE NOTE OF BOTH FOR IMMEDIATE ACCESS. Please login and edit your password and account details to complete your set up process. This will allow you to edit your username and password.
Checking Out
- Once you have filled your cart, click on the cart icon on the top tool bar, click View cart where you see that button (near top of page) or click Checkout.
- When you proceed to checkout you will be asked to enter your billing details. Please choose your credit union from the dropdown and complete any other necessary fields.
- The system will apply the proper pricing for your credit union. Charges for webinars will be reduced to zero, for credit unions with active Power Learner Passport subscriptions.
- Charges for League member credit unions without a subscription, will be reduced to $200 per webinar. At the bottom of the page, click place order.
Receipt and Fulfillment emails
Every order placed will receive a receipt of confirmation. For Anytime Archive programs, you will also receive a fulfilment email that includes the viewing link, handout link(s), and quiz link if appropriate.
For an Upcoming Release, you will receive a receipt confirmation email, and the fulfilment email will be sent on its release date. All emails will be sent from eTrain@etrain-cu.com.
Forwarding Fulfillment emails
If you forward any fulfillment emails to others, they too will need to login or create a login in order to view the release. This forced login, allows eTrain to provide proof of each individual who viewed a program as well as how long they viewed it.
Do not hesitate to contact us should you have any questions, concerns or comments.
909.212.6000 ext. 3.